Who is eligible for the reduced rate?
The discounted rate is available only to FFSG members; children and teens ages 6 to 18; students; and members of the Supporters Club. You will be asked to show proof of eligibility at the entrance.
How can I get the discount with the 3-Day Pass?
The 3-Day Pass includes access to the four competition sessions as well as the gala (practice sessions are not included). To take advantage of this offer and learn how to do so, follow the tutorial below.
How do I get a refund or exchange for my ticket?
The FFSG does not handle ticket refunds or exchanges. However, if you have purchased the cancellation insurance offered by BilletWeb, you can submit your request directly to their customer service department.
We are a group of 10 people. Is there a group rate?
Yes! Groups of 10 or more people are eligible for the discounted rate. To take advantage of this offer and learn how to proceed, follow the tutorial below.
Can I come and go as I please during the sessions?
Yes. You are free to come and go as you please throughout your session. You will be given a wristband to make it easier for you to move around.
Can I buy tickets directly at the venue?
Yes, subject to availability.
The ticket office accepts payments by credit card and cash.
I haven't received my ticket or order confirmation. What should I do?
First, check the emails sent by BilletWeb, as well as your spam folder.
If you still can't find your ticket, contact us at billetterie@ffsg.org.
Is it mandatory to print the ticket?
No. You can show your ticket directly on your phone.