Legal Notice
Billetweb is a service published by Trustweb and intended for event organizers based in the Euro zone.
This site is the property of Trustweb SASU, a company with a capital of 25 000 € registered with RCS Paris
- Registration number : 800 575 045 R.C.S Paris
- SIRET : 800 575 045 00011
- VAT number : FR06800575045
- The head office : 14 rue Ernest Psichari, 75007 Paris
Email : contactbilletweb.fr
Security of payments and funds
Payment made by Lemonway, Atos, BNP Paribas & Stripe.Certifications
Billetweb obtained CONTROLTICK® certification regarding the compliance to the ticketing legislation on 7/12/2017Billetweb is registered as a non-exclusive agent in banking and payment services with ORIAS under registration number 18000507
Protection of personal data - GDPR
Données collectées
Billetweb collects data from attendees on behalf of event organizers.
The organizers define the data to be collected, are the owners of the collected data and are responsible for the proper use of this data. Billetweb does not use or transfer this data in any way.
Billetweb collects data about organizers who put on line their events in order to respond to legal constraints and to promote events..
The 'organizer' data collected by Billetweb is neither sold nor sold to third parties.
As part of the verification of the identity of the organizers imposed by Article L561-5 of the Monetary and Financial Code, Billetweb transmits the said documents to its banking partner Lemonway for the sole execution of the Payment Services.
Si l'acheteur crée un compte acheteur lors de sa commande, il autorise Billetweb à collecter, conserver et retraiter les données fournies par l'acheteur afin notamment d'être en mesure de les restituer lors d'un prochain achat.
Ces données sont conservées pendant une durée de 3 ans à compter du dernier achat réalisé par l'acheteur.
Consulter l'article 14 de nos CGU (données organisateur)
Contacter notre DPO
In accordance with the French law n ° 78-17 known as "Informatique et Libertés", the site has been declared to the CNIL under the receipt number 1759026 for the processing of your personal information.
In accordance with this law, you have a right of access, rectification and deletion of your personal data.
You can exercise this right from the contact
Hosting
Infrastructure provided by OVH & Amazon AWS. Notre taux de disponibilité en 2019 était de 99.99%General Conditions of Sale and Use
Consult the General Conditions of SaleConsult the General Conditions of Use
Lemonway payment framework contract
Résolution des litiges acheteurs
Etape 1 : L'acheteur contacte l'organisateur de l'événementEtape 2 : En cas de litige ou défaut de l'organisateur de l'événement, l'acheteur contacte Billetweb
Etape 3 : En cas de litige avec Billetweb, l'acheteur peut avoir recours à notre médiateur MCP Médiation